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What does it cost you when your plant is down for
an hour?
Clients in globalized markets expect customized products and services.
The machinery and plant manufacturing industry in particular is
demanding holistic solutions that cover more than just actual products.
Rapid and flexible services are the crucial step toward more turnover
and a trend that specifically requires product service offerings. New
forms of product services support customer relations on a long-term
basis and safeguard potentials for new revenue and growth since the sale
of “new” products only makes up a marginal portion of profits today.
With services such as maintenance, inspection, repair and even
replacement part sales and consulting, after sales activities are
increasingly becoming this sector’s “sales jewel”.
Efficient implementation of pertinent services necessitates effectively
utilizing all available service information on machinery or plants. This
is inconceivable without IT support. In particular, time and costs can
be reduced drastically when all the sources of information on a product
are interpreted and provided in one unified framework.
Developed at the Virtual Development and Training Centre VDTC in Magdeburg.
PMO Services (Plant Maintenance and Operation Services) rise to this
challenge.
more info
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